Millions of food and cash assistance customers rely on cash transfers each month to meet their family’s needs. Much of today’s benefits available to families are deposited directly onto electronic benefits transfer (EBT) cards that are assigned to customers. EBT card skimming is a growing challenge to TANF and SNAP participants, putting them at risk of losing crucial benefits. Challenges related to protecting beneficiaries from theft have taken on significance for human services programs as they seek to improve the level of customer protections similar to those afforded credit card protections.
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